Privacy Policy

Last updated: October 2026

This policy explains what personal details Al Qaswan Landscape & Gardening LLC (“Al Qaswan Landscape”, “we”) receives when you use this website or contact us, why we need them and how we look after them. We only ask for what we need to answer your enquiry and deliver our landscaping and palm services.

Who we are

Al Qaswan Landscape & Gardening LLC is a landscaping and date palm company based in Al Barsha, Dubai, United Arab Emirates. You can reach us by email at info@aqlandscapeuae.com or by phone on +971558948900.

What we collect

• Details you send us: when you use a form on this website (meeting request, feedback, palm order or price request), you give us your name, phone number and, if you choose, your email, location, the service you need and your message.
• WhatsApp, phone and email: our forms open WhatsApp with your details ready to send, and a copy of the form is emailed to our team. Anything you send us on WhatsApp, by phone or by email is received by our team in the same way.
• Photos you share: if you send photos of your garden, palms or trees, we use them only to understand the job and prepare your quote.
• Technical data: like every website, our hosting server records basic technical information such as your IP address and browser type to keep the site secure and working.

How we use your details

• To reply to your enquiry, arrange a free site visit and send you a quote.
• To deliver, plant and maintain the palms, trees and gardens you order, and to contact you about that work.
• To keep records we are required to keep, such as invoices.
• To improve our website and services, and to protect the site against spam and misuse.

We do not sell or rent your personal details, and we do not send you marketing messages unless you ask us to.

Who else sees your details

We share details only with services we need to run the website and talk to you, for example our web hosting provider, our email provider and WhatsApp (operated by Meta, see the WhatsApp privacy policy). We may also share details where the law requires it.

Cookies and third-party content

• This website loads fonts from Google Fonts and shows our location with an embedded Google Map. When these load, Google may receive your IP address. See the Google privacy policy.
• Your browser may store small settings on your device, for example to remember that you already closed a pop-up during this visit.
• You can block or delete cookies and stored site data in your browser settings at any time.

How long we keep your details

We keep enquiry details for as long as we need them to answer you and complete the work, and records such as invoices for as long as the law requires. After that we delete them.

Your choices

You can ask us at any time to tell you what details we hold about you, to correct them or to delete them, and you can ask us to stop contacting you. Just send us a message using the contact details above or on our contact page. We handle personal data in line with the laws of the United Arab Emirates.

Security

Our website uses a secure (HTTPS) connection, and only our team can read the messages and form copies we receive. No method of sending data over the internet is completely secure, so please do not send us payment card details through the website or WhatsApp.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Al Qaswan Landscape & Gardening LLC
Al Barsha, Dubai, United Arab Emirates